Why Screen Repairs Are So Expensive.

I often get quite a few people come to me a few times a week to get their screens repaired, boy are you guys funny.

Here are the types of customers I come across on a daily bases:

Delusional 

Every once in a while you'll get the perfect customer. They understand why the price is the way it is, they're patent, and they're even willing to hear you out when something goes wrong. Cherish their presence. For every 20 customers

Then comes the delusional customers. Here's how the interaction typically goes.

"Customer" -You fix phones right.

"Bendji (Me)" - Yeah, I actually have a few phones I have to repair this week.

"Customer" - How much you charge?

"Bendji (Me)" - It's based on the type of phone you have.

"Customer" - Okay I see. I have the IPhone 6S.

"Bendji (Me)" - Oh the screen assembly cost ranges from $196 - $249.

"Customer" - I'll give you 30 bucks.

"Bendji (Me)" -         -_-" WTF?

How do you ask for the price then have the nerves to tell me how much you're going to pay?
I usually respond to this type of ignorance by saying "go tell the people at Apple that, let me know what they think."

There are several instances where the screen around $70 dollars and I tell the person I'll charge you $80 dollars total, $70 to buy the part and $10 dollars for the repair.

They then have the nerves to drop the price tremendously as if the screens are free and they're paying for the service. At least 74% of the total repair price comes from the replacement screen alone.

The Inpatient Customer

As soon as you get your hands on the phone to repair it, you notice the five miscalls from the owner within the first five minutes. Then comes the text. "Hey did you fix it yet?"